Your privacy is our priority. This document clearly explains how yono games collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Six core principles that form the foundation of yono games' Privacy Policy and our commitment to data security for every user.
All data transmitted between your device and yono games servers is protected by 256-bit SSL encryption. This means your personal and financial information cannot be read or intercepted by unauthorised parties while in transit.
Your personal data is stored on servers protected by multi-layered firewalls and intrusion detection systems. Access to the user database is restricted to authorised personnel only and is monitored at all times.
Yono games has never and will never sell your personal information to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this privacy policy and nothing beyond that.
You have full control over your personal data. Through your account settings, you can update, correct, or request deletion of your personal information at any time. Requests will be processed within 30 business days.
Yono games fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are designed to meet the applicable legal requirements in Malaysia and international standards.
You may choose to receive or stop marketing communications from yono games at any time. An unsubscribe option is available in every promotional email we send, and your preference will be enforced within 5 business days.
Yono games ("we", "our platform") is committed to protecting the privacy of every individual who uses our services through the website yonogames.best and the yono games mobile app. This Privacy Policy describes our practices for collecting, using, disclosing, and protecting your personal information.
This document applies to all users of the yono games platform in Malaysia, including website visitors, registered members, and any individual who interacts with our services through any channel. By using our platform, you consent to the practices described in this Privacy Policy.
Yono games collects various types of information to provide, improve, and protect our services. Below are the categories of information we collect and their purposes:
| Data Categories | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, selfie photo | KYC identity verification, fraud prevention |
| Contact Information | Phone number, email address, residential address | Account communications, notification delivery |
| Financial Information | Bank account number, bank name, digital wallet details | Deposit and withdrawal processing |
| Usage Data | IP address, device type, gameplay activity records, time logs | Account security, platform analytics |
| Cookie Data | Session cookies, preference cookies, analytics cookies | User experience, website performance |
We only collect information necessary for the stated purposes. This data minimisation principle ensures we do not collect excessive or irrelevant information beyond what is needed to operate our platform.
The personal information we collect is used for the following purposes, all of which are closely related to delivering a quality and secure yono games experience:
We will not use your information for any purpose other than those stated above without first obtaining your additional consent.
Yono games takes a highly cautious approach to sharing user information. We only share your personal data in the following limited circumstances:
The yono games website and app use cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the yono games platform.
Yono games retains your personal information only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable law. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or fully anonymised so it can no longer be linked to your identity.
As a yono games user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):
You have the right to obtain a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete personal information in your account.
You may request deletion of your data under certain circumstances, subject to our legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the above rights, please contact our customer support team via live chat on the platform. We will process your request within 30 business days of receipt.
Yono games implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The security measures we have in place include:
All communications between you and yono games servers are secured by TLS 1.3 protocol with AES-256 encryption, ensuring your data remains safe in transit.
Your yono games account is protected by a two-factor authentication system that prevents unauthorised access even if your password is compromised.
Our security team continuously monitors systems to detect and respond to any security threats in real time.
The yono games platform undergoes regular independent security audits by internationally accredited cybersecurity firms to identify and address any vulnerabilities.
While we take all reasonable steps to protect your data, no security system is entirely foolproof. We encourage you to play your part in securing your account by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to us.
Yono games reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make significant changes, we will notify you via:
Continued use of the yono games platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you disagree with any changes, you have the right to close your account and stop using our services.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. The latest version of this Privacy Policy is always available on this page, with the update date clearly displayed.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our data protection team. We are committed to providing a prompt and thorough response to every privacy-related enquiry.
The dedicated yono games customer support team is available 24/7 via live chat within the platform. For more serious privacy concerns or formal data-related requests, you may also reach us by email at the address below:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body in your jurisdiction.
We take your privacy seriously. Join over 500,000 Malaysian players who trust yono games as a safe, fair, and responsible online gaming platform.