Official Documents

Terms and Conditions yono games

Please read this document carefully before using the yono games platform. By registering or using our services, you agree to comply with all terms and conditions stated below.

Updated: 1 January 2026
Effective in Malaysia
Malay

Important Things You Need to Know

Here is a summary of the six core points in the Yono Games terms and conditions most frequently referenced by Malaysian players.

Account Eligibility

Only individuals aged 18 and above are eligible to register and use the Yono Games platform. Each user is permitted to hold only one active account at a time. KYC verification is required before withdrawals are processed.

Deposits and Withdrawals

The minimum deposit is RM10 and the minimum withdrawal is RM30. All withdrawals are processed within 1–24 hours depending on the payment method. Withdrawals may only be made to an account bearing the same name as the Yono Games account.

Bonuses and Promotions

All bonuses are subject to the wagering (rollover) requirements stated in their respective promotional terms. Bonus abuse, including the use of multiple accounts to claim bonuses, will result in bonus cancellation and account termination.

Account Security

You are solely responsible for keeping your account password confidential. Yono Games will never ask for your password through any channel. Report any suspicious activity to our support team immediately.

Fair Play

All games on yono games use a Random Number Generator (RNG) certified by internationally accredited independent testing bodies. The outcome of every round is entirely random and cannot be manipulated by any party.

Prohibited Activities

The use of automation software, bots, or any technique that manipulates the game system is strictly prohibited. Attempts at money laundering, fraud, or collusion between players will result in permanent account termination and referral to the relevant authorities.

01
Acceptance of Terms and Conditions

By accessing, registering for, or using any service provided by Yono Games through the website yonogames.best or our mobile app, you hereby agree to be bound by all terms and conditions stated in this document. This agreement is effective between you ("User") and Yono Games ("Company") and covers all aspects of your use of our platform.

If you disagree with any part of these terms, you must stop using the Yono Games platform immediately. Yono Games reserves the right to amend, update, or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically to stay informed of any latest changes.

Continued use of the yono games platform following any amendment to these terms constitutes your acceptance of the changes.

02
Account Eligibility and Registration

To register and use the yono games platform, you must meet the following eligibility requirements:

  • Age 18 years and above or the minimum legal age requirement in your jurisdiction, whichever is higher.
  • Is legally competent to enter into a binding agreement.
  • Do not reside in a region or country where online gaming activities are prohibited by local law.
  • Have never been banned or suspended from using the yono games platform previously.

Each user is permitted to hold only one active account at any one time. Registering multiple accounts with the intent of claiming bonuses more than once or circumventing account restrictions is strictly prohibited and may result in the termination of all associated accounts and the freezing of account balances.

During registration, you are required to provide accurate, complete, and up-to-date information. yono games reserves the right to request identity verification documents (KYC) at any time, including a national ID, passport, or other supporting documents for age and identity verification purposes. Withdrawals will not be processed until the KYC process has been successfully completed.

03
Deposits, Withdrawals, and Financial Policies

Yono games supports a wide range of popular payment methods in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost, online banking, and cryptocurrencies such as USDT. All financial transactions are processed through a secure 256-bit SSL encryption system.

Transaction Type Minimum Limit Maximum Limit Processing Time
Deposit RM 10 RM 50,000 / day Instant – 5 minutes
Withdrawal RM 30 RM 30,000 / day 1 – 24 hours
VIP Gold+ Withdrawal RM 30 RM 100,000 / day 15 minutes – 4 hours

All withdrawals can only be processed to a bank account or digital wallet registered in the same name as your yono games account. yono games reserves the right to decline or hold any withdrawal that raises suspicion of fraudulent activity or money laundering pending the completion of an investigation.

yono games does not charge any processing fees for deposits or withdrawals. However, third-party payment providers may impose their own charges, which are beyond our control.

04
Bonus and Promotion Terms

Yono games offers a variety of bonuses and promotions from time to time to reward our members. Each bonus and promotion is subject to the specific terms stated on the relevant promotions page. The following general terms apply to all promotions unless otherwise stated:

  • The welcome deposit bonus is available to new members making their first deposit only.
  • The wagering (rollover) requirement for each bonus is between 5x to 30x depending on the bonus type, as stated in the respective promotional terms.
  • Bonuses must be used within the specified validity period. Expired bonuses will be automatically forfeited.
  • Only one bonus may be active at a time unless otherwise stated.
  • Bonus funds cannot be withdrawn directly; only winnings generated from wagering bonus funds may be withdrawn once the rollover requirements have been met.
  • Yono games reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice.

Any attempt to abuse the bonus system, including but not limited to the use of multiple accounts, hedge betting across different accounts, or the use of automation software, will result in the cancellation of all associated bonuses and winnings, as well as permanent account termination.

05
User Responsibilities and Prohibitions

As a user of the yono games platform, you agree to use our services in a responsible and lawful manner. The following activities are strictly prohibited and may result in immediate action including account termination and freezing of funds:

  • The use of bot software, automation, scripts, or any tool that enables gameplay without human intervention.
  • Colluding with other players to manipulate game outcomes, particularly in poker or table games.
  • Any attempt to hack, disrupt, or compromise the technical infrastructure of the yono games platform.
  • Unauthorized use of another person's account, or sharing an account among multiple individuals.
  • Uploading or transmitting any content containing viruses, malware, or malicious code.
  • Deceiving, misleading, or threatening Yono Games staff or other users.
  • Engaging in any money laundering activity or financing terrorism through our platform.

Yono games reserves the right to investigate any suspicious activity and report it to the relevant authorities without notice to the user concerned. Full cooperation with any investigation is a condition of using this platform.

06
Account Termination and Suspension

You may close your Yono Games account at any time by contacting our customer support team via live chat. Before the closure is processed, any valid remaining balance will be returned to you via the payment method used for your last deposit, subject to completed KYC requirements.

Yono games reserves the right to suspend or terminate a user's account for the following reasons:

  • Violation of any terms and conditions stated in this document.
  • Providing false information during registration or the KYC process.
  • Activities showing signs of fraud, money laundering, or collusion.
  • Self-exclusion requests submitted by users through our responsible gaming program.
  • Instructions from a regulatory body or relevant legal authority.

In cases of account termination due to a terms violation, Yono Games reserves the right to freeze and confiscate any funds associated with the violating activity. Yono Games' decision in such matters is final.

07
Liability Limitations and Disclaimers

The yono games platform is provided "as is" without any express or implied warranties. While we make every effort to keep the platform running smoothly, yono games does not guarantee that the service will always be available, error-free, or meet all your requirements at all times.

To the extent permitted by applicable law, yono games shall not be liable for:

  • Financial losses resulting from game outcomes, including loss of wagered funds.
  • Service disruptions due to system maintenance, technical failures, or circumstances beyond our control.
  • Indirect, consequential, or special losses arising from the use of our platform.
  • Acts or omissions of third-party service providers, including game suppliers and payment processors.
Online gaming involves financial risk. Please ensure you only bet amounts you can afford to lose and play responsibly at all times.

08
Privacy and Data Protection

Yono games takes user privacy very seriously. All personal information you provide during registration and use of our platform is collected, stored, and processed in accordance with our Privacy Policy, which can be read on the Privacy Policy. We use 256-bit SSL encryption to protect all data transmitted between your browser and our servers.

Your information will not be sold or shared with third parties for marketing purposes without your consent. We only share necessary information with service providers that assist us in operating the platform, such as payment processors, and only to the extent required to deliver those services.

You have the right to request access to your personal information, correct inaccurate data, and request deletion of your data under certain circumstances. To submit any data-related request, please contact our support team.

09
Responsible Gaming

Yono games is committed to promoting responsible gaming among all users of our platform. We provide a range of tools you can use to manage your gaming activity, including daily, weekly, and monthly deposit limits, session time limits, and temporary or permanent self-exclusion options.

If you feel that your gaming activity is beginning to negatively affect your personal life, relationships, or finances, we encourage you to use the responsible gaming tools available or contact our support team for immediate assistance. More information about our responsible gaming programme can be found on the Responsible Gaming.

Deposit Limit Play Time Limit Self-Exclusion 24/7 Support 18+ Only

10
Applicable Law and Dispute Resolution

These terms and conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which yono games is registered and operates. Any dispute arising from or in connection with the use of this platform shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days from the date a written notice is issued, the dispute will be referred to binding arbitration in accordance with the applicable arbitration rules. The arbitration decision is final and binding on both parties.

If any provision of these terms and conditions is found to be invalid or unenforceable, that provision will be reinterpreted to the minimum extent necessary to make it valid and enforceable, while all other provisions remain in full force and effect.

For any inquiries regarding these terms and conditions, please contact the yono games customer support team, available to assist you 24 hours a day, 7 days a week via live chat on the platform.

Understood Our Terms? Ready to Get Started?

You have read and understood the Yono Games terms and conditions. Now is the time to join over 500,000 Malaysian players who have trusted our platform as their preferred online gaming destination.

Bahasa Melayu